سياسة الاستبدال و الإسترجاع

Thank you very much and grateful for your trust in the ...Majestic Moments team and we look forward to always being a beloved part of your hearts and because your satisfaction is our goal and we love to serve you we will present to you the steps of the exchange ... 1/ The exchange is only within one day of receiving the order with care to deliver the product in its proper condition. 2/ We have a complete team for customer service and inquiries about our products we hope to contact the number: 966558444579+ after you are provided with the account number we hope you pay the amount of 24 riyals shipping fee for the exchange a shipping document will be sent to you and you must deliver it to the nearest branch 3/ When the product reaches the Majestic Moments team we will refund the due amount to your bank account within a period not exceeding a week from the arrival of the product 4/ Upon receiving the product we will review and complete the process and refund the amount within a week and we inform you that the Majestic Moments store allows you the freedom to choose the suitable shipping company for you as we deal with many companies ... which will contact you and arrange the delivery process ... in case the customer does not respond after several attempts, a shipping fee will be deducted and only the product amount will be transferred the store is not responsible for any incorrect data or wrong address and failure to contact the shipping company to receive the order Finally, returns and exchanges do not include custom or modified orders. The validity of the document is within one day of creation and after that the return request will be closed. As for the exchange, it must be delivered to the shipping company within the specified period.